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Advanced Functions (for Administrators) (1) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
Copy (3) One or more of my colours are not printing. When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality modeis slower than when the media card is removed. When I print, the pages are smudged with ink. What should I do?
Error Messages (25) "Near Empty [Colour]" is appearing on my Brother machine’s LCD? "How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable toInit" "Unable to Print" "Unable to Scan" )? How do I clear Machine Error 46? How do I clear the message "INK EMPTY" from the display? How do I clear the message "PAPER JAM" from the display? I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command lineargument is invalid" appears. What can I do? I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". I’m using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Installthis Hardware". I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switchyou are using". The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears wheninstalling the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The LCD displays an error code (number). What does it mean? The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to install the Full Windows Vista™.Driver & Software Package I receive the error message "Unhandled Exception". When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: ThePaperPort Installer doesn't respond. When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". When installing a mediacard into the slot, the message "Card is full" appears even though the card is not full. When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY" When scanning to OCR from PaperPort® SE, using Windows XP Service Pack 2(SP2), the following error message appears: "Systemerror incurred in external ink module EZText.g32. The OCR server is unable to process the document". Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges? Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? Več
Fax (4) ControlCenter3 displays a blank screen at startup (Windows) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) One or more of my colours are not printing. When I print, the pages are smudged with ink. What should I do?
Linux (18) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I am unable to print from a client PC to a printer on a print server. (Linux) I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux) I cannot scan with brscan, brscan2, or brscan3 via USB (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Pre-Required Procedures (Linux) Print command (LPR) (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) What driver package format is supported by my Linux distribution? When I print images, the quality is not good (Linux) Več
Mobile (1) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Others (4) How do I clear Machine Error 46? I cannot pull the paper tray out of my machine. What can I do? My computer hangs when connect with a USB Cable. The keys on the control panel do not respond.
Paper Feed / Paper Jam (5) How do I know which side up my photo paper should be in the tray? How do I load paper? How do I clear the message "PAPER JAM" from the display? I cannot feed the paper from the Photo Paper Tray. The Glossy Paper is not feeding correctly.
Print (39) Black Ink is still wet after printing on Glossy Paper (For PC Printing). Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). Cannot print after a Windows 10 update (June 2020) Change the printer driver settings (Windows / macOS) Delete print jobs from the print queue. How do I print envelopes? I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print. I am using the memory card function but the thumbnail images do not appear on the printout I cannot access the memory card in the media slot. I cannot make borderless prints. I cannot print from my computer via USB. I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4 I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader® I'm using Mac OS X 10.2 - 10.4 and I'm getting an error messages when I try to print. Im using Mac OS X 10.2-10.4 and the Brother machine does not appear in the Print Center or Setup Utility. I'm using Mac OS X 10.5 or greater and I'm getting an error messages when I try to print. Improve poor print quality. My machine only prints one copy of my document even though I have asked it to print two or more (for Windows 2000/XP and WindowsVista). My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) One or more of my colours are not printing. Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater) The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). The ink bleeds and the letters become indistinct. The Print speed is too slow using Windows®. The printer status is Offline or Paused. Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printedincorrectly. When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, theright or left hand portion of the page is blank or it prints on a separate piece of paper. When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines areprinted that shouldn't be there. When I print photos, the colour quality is not good. When I print, the pages are smudged with ink. What should I do? When I try to print thin colour borders in Microsoft Excel, the borders are printed in black. When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the imageis black. When printing from my Apple Mac OS® X, the print is coming out as a mirror image When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? Why can't I print when an ink cartridge is empty? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine? Več
Scan (33) Configure or change the settings of the ControlCenter 2 or 3 scanning options ControlCenter3 displays a blank screen at startup (Windows) How do I scan a document from the Windows Vista™ Photo Gallery? How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7 How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7? I cannot scan via USB. (Mac OS X) I cannot use Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command lineargument is invalid" appears. What can I do? I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in PhotoshopCS3 although I can scan with ControlCenter2 or other applications. What should I do? I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed? I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver. I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screenwill close. I'm using Macintosh. What is the PreScan option used for? I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switchyou are using". Locate files scanned with ControlCenter2 (For Macintosh) Locate files scanned with ControlCenter3 (For Windows) Open "Scanners and Cameras" and Properties. Scan a document from a Windows Vista application Scan a document from a Windows XP application Scan a document in Mac OS X 10.6. Scan a document in Windows 8 and Windows 10. Scan a document using "Scanner and Camera Wizard" in Windows XP Scan an image and insert it in a Windows XP application Scan and save a document in PDF format (Scan to File) Scan multiple pages into one file instead of each scan being saved as a separate file. The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device). When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X. When I scan a document to a PDF file using ControlCenter3, the file size of the PDF is too big. How can I reduce the file size? When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the textcomes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do? When I try to scan to OCR I get the message "This feature is not available because there is no OCR Softwareinstalled" When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". When scanning to OCR from Brother ControlCenter3, the OCR application doesn't launch. I have Windows XP Service Pack 2(SP2) installed. What should I do? Which E-mail packages are compatible with ControlCenter3? While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to havefrozen. What can I do? Več
